Contact, Support and Grievances
Last updated: 5 November 2026
The fastest way to get help with an order is Help on the order screen in the app. You can also email contact@justezit.com.
Customer support
- In the app: open your order and tap Help, or go to Profile → Support.
- Email: contact@justezit.com. Please include your order number.
- Hours: Monday to Saturday, 10 am to 7 pm IST, except public holidays.
- We aim to reply within 1 business day.
Grievance Officer
If your issue is not resolved through support, you can contact our Grievance Officer.
| Name | Atharva Gupta |
|---|---|
| Designation | Founder and Director |
| contact@justezit.com (subject: Grievance) | |
| Address | ezit technologies private limited, 11, 1st Floor, Plot 68, Mithaiwala Building, Kalbadevi, Mumbai, Maharashtra 400002 |
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt. Complaints about content in the app are acknowledged within 24 hours and resolved within 15 days.
Company details
- Legal name: ezit technologies private limited
- CIN: U47912MH2025PTC456390
- Registered office: 11, 1st Floor, Plot 68, Mithaiwala Building, Kalbadevi, Mumbai, Maharashtra 400002
- Website: justezit.com
Reporting content
To report a story, comment or seller, use Report in the app, or email contact@justezit.com with a link or screenshot.